Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

PUAPOL010B Mapping and Delivery Guide
Perform administrative duties

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency PUAPOL010B - Perform administrative duties
Description This unit covers the competency to perform a range of administrative functions and to prepare, submit and/or assess documentation pertaining to organisational needs, licensing/regulatory requirements and the receipt, storage and recording of money/property.
Employability Skills The required outcomes described in this Unit of Competency contain applicable facets of Employability Skills. The Employability Skills Summary of the qualification in which this Unit of Competency is packaged, will assist in identifying Employability Skill requirements.
Learning Outcomes and Application The application of this unit in the workplace - the environments, complexities and situations involved - will be written during Phase II of the Review of the PUA00 Public Safety Training Package.This text will be useful for the purposes of job descriptions, recruitment advice or job analysis; where possible, it will not be too job specific to allow other industries to import it into other Training Packages, where feasible.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Nil
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Manage administrative tasks correspondence and records
  • Administrative tasks are assessed, prioritised and executed to ensure effectiveness of operations
  • Correspondence and records are completed accurately and in a timely manner
  • Correspondence and records are maintained securely in compliance with organisational procedures
  • Movement of correspondence and records is accurately recorded
  • Correspondence and records are submitted and stored as required and in accordance with organisational guidelines
       
Element: Maintain notes and records of duties performed
  • Notes/records of duties are completed and maintained in accordance with organisational requirements
  • Notes are current and accurately maintained
       
Element: Complete and submit departmental reports and forms
  • Documentation is completed in accordance with organisational requirements
  • Content of forms/reports is accurate and complete, legible, understandable and in the correct formats
  • Documentation is submitted within the required timeframe
       
Element: Prepare, submit and/or assess documentation for the issue of licences and/or regulatory authorisations
  • Document preparation procedures comply with organisational requirements
  • Document assessment procedures and applicant security checks carried out comply with organisational requirements
  • Appropriate licence authority is correctly issued and details recorded as per organisational policy and procedures
       
Element: Receive, record and store money and property
  • Receipt, recording and storage procedures comply with jurisdictional laws, policy and procedures
  • Maintenance of security of stored money/property complies with organisational policy and procedures
  • Property received is recovered from storage and disposed of in accordance with organisational policy and procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrated in accurate preparation of all documentation, licence issue and receipt, storage and recording of money/property consistent with organisational policies, procedures and guidelines

Consistency in performance

Evidence of competency will need to be gathered over time and from across a range of simulated and/or actual workplace situations

Context of and specific resources for assessment

Context of assessment

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Specific resources for assessment

Access to appropriate departmental proformas, licence applications, property books and storage systems

Access to information databases to enable applicant suitability checks

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

accurate keyboarding

producing clear and concise written communication

accessing databases for the purposes of checking applicant details/history

accurately completing departmental forms and reports complying with organisational requirements regarding completion/currency of maintenance logs, patrol records

the application of professional judgement in the issuing of licences/regulatory authorisations

Required Knowledge

jurisdictional laws

by-laws and regulations relating to the preparation of documentation

issuing of licences/authorities and storage of property/money

the various types of departmental and licensing system documents/proformas/logs and the preparation requirements for each

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Administrative tasks cover the full range of tasks undertaken in support of the function's operational activities and may include

initiating telephone calls

stores requisitions and distribution

equipment maintenance

organising transport

Correspondence and records may include

formatted documents

audible and accountable documents

investigation files

internal and external memos

computer

audiotape records

Departmental reports and forms may include

incident reports

motor vehicle log books

property book and disposal schedules

interview reports

time sheets, leave forms

patrol activity reports

coroner's reports

exhibit/evidence reports/briefs

accoutrements usage reports

Preparation and assessment for licences and/or regulatory authorisations may include

shooters permits (not all jurisdictions)

firearms licences (not all jurisdictions)

drivers licences (not all jurisdictions)

over dimension haulage permits

(nor all jurisdictions)

'burning off' (not all jurisdictions)

and may include liaison with other agencies such as Local Government, Fire Services, Road Transport Authorities

Assessment procedures may include

checking submitted documentation for accuracy/completeness

checking applicant's criminal record

personal references

health suitability

Money and/or property received may or may not become 'evidence' in later court proceedings and may include

The disposal of money and/or property could be through return to lawful claimant, forfeiture to the Crown (under Confiscated Assets laws) or disposed of through other organisationally sanctioned means such a public auction

Money and property could be

found and handed in to police

recovered/confiscated in the process of an investigation

recovered from accident scenes

Money and/or property received may or may not

become 'evidence' in later court proceedings

The disposal of money and/or property could be

returned to lawful claimant

forfeited to the Crown (under Confiscated Assets laws) or disposed of through other organisationally sanctioned means such as a public auction

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Administrative tasks are assessed, prioritised and executed to ensure effectiveness of operations 
Correspondence and records are completed accurately and in a timely manner 
Correspondence and records are maintained securely in compliance with organisational procedures 
Movement of correspondence and records is accurately recorded 
Correspondence and records are submitted and stored as required and in accordance with organisational guidelines 
Notes/records of duties are completed and maintained in accordance with organisational requirements 
Notes are current and accurately maintained 
Documentation is completed in accordance with organisational requirements 
Content of forms/reports is accurate and complete, legible, understandable and in the correct formats 
Documentation is submitted within the required timeframe 
Document preparation procedures comply with organisational requirements 
Document assessment procedures and applicant security checks carried out comply with organisational requirements 
Appropriate licence authority is correctly issued and details recorded as per organisational policy and procedures 
Receipt, recording and storage procedures comply with jurisdictional laws, policy and procedures 
Maintenance of security of stored money/property complies with organisational policy and procedures 
Property received is recovered from storage and disposed of in accordance with organisational policy and procedures 

Forms

Assessment Cover Sheet

PUAPOL010B - Perform administrative duties
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PUAPOL010B - Perform administrative duties

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: